I actually own a Solidoodle 3, which was just a slightly larger version of the Solidoodle 2. Unfortunately the company went out of business, which is why I gave a customer service rating of 1 star). However if you have a Solidoodle 2 or 3 printer, you have a work horse that will last as long as you let it. It's based on open source components and software (Repetier and Pronterface), so modifying and customizing the printer is not that hard. The user community is still strong and many upgrades and conversions are available. I'm still happy with mine.