Not only is the actual machine precise and reliable, but the same can be said about the community revolving around Prusa as well as the software, upgrades, and hardware. The build is very solid and it's pretty entertaining as well to put together with the kit. The instructions and manual are very clear and intuitive and the output is outstanding. Several upgrades have also been pioneered by Prusa and are available to upgrade any "outdated" (These printers really don't get outdated, just newer, more advanced models are released) printer with anything from a 5-Material Upgrade to a new innovative Heatbed design. Prusa has no limits to its innovation. Prusa not only has developed a slicer software specifically for their machines but has also developed a modded Slic3r version that works like a charm for those who prefer the Slic3r program. Additionally, not enough can be said about the customer service. There is a live chat feature on the Prusa website that allows users to ask questions in real time and the representative will stay on and walk you through how to fix any error. I've personally used this service about a dozen times while learning how to use the printer as a beginner. The results each time have been very quick and solve my errors in 5-20 minutes depending on the severity and I have never been even remotely disappointed. In summation, this is the right machine for anyone in the market and is more than worth every penny of the value.